This document outlines the terms and conditions applicable to the reservation process for KMINA crutches (hereinafter “crutches”) that Improving Mobility Development SLNE (hereinafter “KMINA”) makes available to customers through the website www.kmina.es.
As demand exceeds KMINA’s initial production capacity, we are allowing customers to reserve the right to purchase crutches with the submission of a fully-refundable deposit of € 49.5 for one crutch or € 99.5 for one set of crutches. By making a reservation for your crutches you are acknowledging and agreeing to the terms and conditions outlined in this document.
The criteria for sending the crutches is with a first-come first-served basis, the first one making a reservation is the first one receiving the crutches. We will provide you updates regarding production status, availability and estimated delivery dates of crutches. We will contact you several weeks before sending your crutches to complete the payment (including fees and shipping charges) and will provide you with an estimated delivery date. The purchase will be subject to then-applicable conditions and terms of sale of the crutches.
KMINA reserves the right to cancel or refund any reservation of the crutches for any reason, regardless of the reservation priority. In addition, if you do not complete the purchase within 10 days after contacting you, you will forfeit your reservation and your money will be automatically refunded.
You have the right to a full refund of your reservation payment at any time from your request, or automatically if KMINA determines it won’t be able to deliver your crutches. If you request a refund, you will forfeit any reservation and priority to purchase the crutches. In case of submitting a new reservation, your priority will be recalculated based on the reservations at that time, losing the original priority.
KMINA does not have a precise timeline for delivery of the crutches. Your reservation establishes only the priority of your right to order the crutches in relation to other customers. It does not constitute either an order or purchase of the crutches, nor a promise by KMINA to deliver or accept your order for crutches within any applicable time frame. In addition, KMINA reserves the right, without prior notice, to deliver the crutches to customers without reservations or with a lower reservation priority than you in case of extraordinary circumstances. KMINA will not hold your reservation payment in escrow, or pay any interest for it. Your reservation is not transferable or assignable to any other party without the prior written approval of KMINA.
To the extent permitted by applicable law, KMINA is not responsible for any collateral, indirect, punitive, special, exemplary or incidental damages arising out of or in connection with these terms and conditions or with your reservation for crutches, including but not limited to KMINA failure to deliver the crutches within any applicable or specified timeframe. KMINA reserves the right to change these terms and conditions at any time, and any change will be communicated to you in writing. These terms and conditions constitute the entire agreement between you and KMINA in relation to your KMINA crutches reservation, and are governed by Spanish law.